explains common dysfunctional communication patterns and how to work with them and then launches into handling workplace politics. It provides tools for communicating in uncomfortable workplace situations and for negotiating workplace politics in a way that feels right for you.

tackles a theme most of us struggle with: procrastination and productivity at work. The course shows how you can work more effectively with your own procrastination by seeing your procrastination styles as messages you may have been ignoring. It provides ways to work more productively by working with your body and mind instead of against them.

addresses working with team members who don't follow procedures by considering what you, the system or the team member could be contributing to the problem and then offering ways to overcome obstacles to building accountable team members and teams.