Intercultural Communication for Virtual and Live Teams

Feeling overwhelmed about all the learning and flexibility involved in intercultural communication?


Don’t worry, this session is the “done for you” piece with tip sheets and checklists to support you in moving from the “understanding” phase to the “action” phase!


In this session we will use several case studies to show how intercultural communication breaks down, how to fix it and how to prevent it. To help with this process, you will practice using scripts, checklists and questions for either preventing or fixing things when communication goes sideways.

Past Seminars

  • You in Culture at Work, January 10,  at 10:00 am

  • Discovering Culture in Others and Why It Matters in the Workplace, January 31,  at 10:00 am

  • Setting and Building your Desired Company Culture, February 28,  at 10:00 am

Time zone: Mountain Time (US & Canada)


March 28, 10:00 am

Part 4 : Scripts and Questions Framework for Solving Intercultural Team Problems

You will learn to: 

  • Real workplace intercultural scenarios in both virtual and live team settings to practice with

  • Opportunities to practice scripts for setting the stage and avoiding unnecessary misunderstandings

  • Key questions for diagnosing, repairing and applying remedies to intercultural issues

  • Applying listening principles to get to the root of issues

  • What to do if you have made a big mistake

This very practical session will include downloadable scripts, checklists and questions as well as a BONUS resource list for more intercultural tools created by our talented colleagues in the intercultural industry around the world.


You will not want to miss out on this action packed, strategies based final session in our series “Intercultural communication for live and virtual teams”!


See you there!

Meet The Seminar Presenter

Marie Gervais, PhD., CEO @Shift Management

Marie provides managerial training and career capacity development to business and industry through online courses and coaching. She helps individuals and organizations build talent for leadership and intercultural communication with a particular emphasis on integration and inclusion of the diverse workforce and internationally trained professionals. Check out Marie’s podcast Culture and Leadership Connections on iTunes, Sticher, BuzzSprout and SoundCloud to find out more about leadership and all things cultural.