Today's workplace is increasingly diverse. In a multicultural context, you may experience confusion or hurt feelings when experiencing words or behaviours that seem different from your own. There are some key differences between culture, personality and performance issues at work, and it helps to avoid misunderstandings when you can read and respond appropriately to each.

On April 30, 9-12 pm, during the workshop "Learning Intercultural Competency for the Workplace", I will explain the five main cultural conflict styles, how to respond more effectively to each and questions that can help both avoid conflict and negotiate cultural conflicts.

You will learn about and practice:

1. How to distinguish between personality, cultural and performance issues
2. The five cultural conflict styles and how you might have experienced them in your own extended family contexts
3. Ways to use sincere, curious questions to avoid unnecessary cultural misunderstandings and build understanding
4. Ways to deal with discriminatory microaggressions at work

This workshop is golden for anyone who works with a diverse workforce and wants some insights into how to communicate more effectively with colleagues.